At Sandez Properties ("we," "our," "us"), we value the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website [SandezProperties.com] ("the Website") and interact with us, including through SMS communications. By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, mailing address, and other information you voluntarily provide when you fill out forms on our website, request services, schedule appointments, or sign up for newsletters, promotional offers, and SMS communications.
- SMS Information: When you provide your phone number to receive SMS messages, we may collect information about the messages sent to you, your interaction with them, and your communication preferences. This may include the type of offers, reminders, and appointment confirmations we send.
- Technical Information: We automatically collect data about your device, browsing behavior, and interactions with our Website, including your IP address, browser type, operating system, pages visited, and time spent on the site. This data is used to improve the performance and functionality of our Website.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: We use your personal information to deliver the services you request, such as processing transactions, managing your appointments, and sending appointment confirmations or reminders.
- To Communicate with You: We may use your contact information to send SMS messages related to seasonal offers, promotions, and reminders. These messages may include updates, promotions, and other offers that we believe may interest you.
- To Improve Our Website: We may use technical information to analyze user behavior, optimize site performance, and enhance your browsing experience.
- To Send Marketing Communications: With your consent, we may send you promotional messages, newsletters, and offers via email or SMS. You can opt-out of these communications at any time.
- To Comply with Legal Obligations: We may use or disclose your information if required by law, court order, or other legal process.
3. SMS Messaging Consent
By providing your phone number, you consent to receive SMS messages from Sandez Properties. These messages may include, but are not limited to:
- Seasonal offers and promotions
- Appointment confirmations and reminders
- Updates about services or products offered
Opt-Out: You have the right to opt-out of receiving SMS messages at any time. To unsubscribe, simply follow the instructions provided in any SMS message you receive or contact us directly at (951)572-2609. Standard message and data rates may apply.
4. How We Protect Your Information
We take the protection of your personal data seriously. We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for keeping your account login details confidential and for safeguarding any information you transmit to us.
5. Third-Party Services
We may share your information with trusted third-party service providers who assist in operating our Website or providing our services, including SMS communication services, payment processors, and website analytics tools. These third parties are obligated to protect your information and are not authorized to use it for their own purposes.
We may also share your information with third parties if required by law, for example, to comply with a subpoena or other legal process.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to improve your user experience, analyze site traffic, and personalize content. Cookies are small data files that are stored on your device. You can control cookies through your browser settings, though disabling cookies may impact your experience on our site.
For more information about how we use cookies, please refer to our Cookie Policy (if applicable).
7. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can request access to the personal information we have about you, and update or correct it as necessary.
- Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails and SMS messages at any time by following the instructions in the messages or by contacting us directly.
- Request Deletion of Your Information: In certain circumstances, you may request that we delete your personal information. Please note that we may need to retain certain data for legal or business purposes.
To exercise any of these rights, please contact us at sandezproperties1@gmail.com
8. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other factors. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Sandez Properties
Email: sandezproperties1@gmail.com
Phone: 951.572.2609
Website: SandezProperties.com